Return Policy.
At Just-Grab, customer satisfaction is our top priority. If for any reason you’re not completely happy with your purchase, we offer a 7-day money-back guarantee.
How it works:
- You have 7 days from the date of delivery to return the product.
- To initiate a return, simply email us at [your email address] with your order details and the issue you’re facing.
- Once we receive your request, we will guide you through the return process.
Conditions for Returns:
- Products must be in their original condition, unused, and in the original packaging.
- Products that have been opened or used cannot be returned unless there is a defect.
- Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Refund Process:
- After we receive the returned product, your refund will be processed within 7-10 business days to your original payment method.
- Please note that shipping fees are non-refundable.
We’re here to ensure that your shopping experience with Just-Grab is smooth and enjoyable. If you have any questions or need assistance, feel free to reach out to our customer support team.